Terms of purchase

Pay later.

Shop with us and pay later with Klarna. It's smoooth. Get your goods first. Pay later. Choose Pay later with Klarna at checkout when you shop with us. It's smoooth. Get first. Pay later with Klarna. The next time you shop with us, you can choose Pay later with Klarna. Get your goods first. Pay later. Smoooth, right? Now we become more smoooth! Get your item first. Pay later with Klarna. With Klarna, you get your goods first and pay after delivery. No fees or hidden terms. Choose Pay later at checkout every time you shop with us. It's smoooth. Pay after delivery with Klarna. Every time you shop with us, you can get your item first and pay after delivery. No fees or hidden terms. Pay only for what you want. Select Pay later at checkout. It's smoooth. Get the item first. Pay later with Klarna. Every time you shop with us, you get your goods first and pay after delivery. No fees or hidden terms. Pay only for what you want. Select Pay later at checkout. It's smoooth.

Divide.

Divide your payments with Klarna. Now with us. Divide your payments over time instead of paying everything at once. Select Share with Klarna at checkout the next time you shop with us. It's smoooth.

Now we've done it smoooth! Divide your payment with Klarna. Sometimes it's nice to be able to choose for yourself. Klarna gives you the opportunity to split your payment instead of paying everything at once. Select Share with Klarna at checkout the next time you shop with us. It's smoooth.

Pay at your own pace. Divide with Klarna. Do you want to split your payment over a longer period of time? Now you can do it with Klarna. It's smoooth.

 

Pay at your own pace. Divide with Klarna. Do you want to pay for a longer period of time? Did you know that you can split your payment with Klarna? Now you can do it. It's smoooth.

 

Do you want to pay in part for your purchase? Divide with Klarna. Sometimes it's nice to be able to choose how you want to pay. Pay at your own pace smoothly with Klarna. It is you who decides. It's smoooth.

• When you have completed your order, an order confirmation will be sent to your e-mail address. In the confirmation you will find all information about products, price, billing and delivery address.

• If there is any error in the order confirmation, you must contact us immediately via e-mail to info@visonsbutik.com.

• Our normal delivery times are 2-5 days. NOTE! Orders placed on weekends are sent no earlier than the following Monday. We use Postnord.

• Should delays in delivery occur (without us notifying you of a longer delivery time), please contact us at e-mail address: info@visonsbutik.com.

• Shipping cost within Sweden is 75 kr and abroad 239 kr .
• Unredeemed packages are charged with 200 kr - to cover the costs we have in connection with the package.

• All prices in the store are stated in SEK and all prices include 25% VAT.

• We reserve the right to change prices caused by price changes from suppliers, printing errors in the price list and errors in prices due to incorrect information and we reserve the right to adjust the price.
• The minimum order amount is SEK 199.

• When purchasing goods on the website, you as a customer have a statutory 14-day right of withdrawal that applies from the time you have received an item that you have ordered. The right of withdrawal thus only applies to the package collected.
  

• When exercising your right of withdrawal:

• You must announce that you regret it. The message must be sent to us info@visonsbutik.com. In your message, your name, address, e-mail address, order number and which goods the return applies to must be clearly stated.

• You should return the products to us immediately and at the latest within the statutory 14 days after the cancellation notice.

• You are responsible for return shipping, delivery and condition of the products upon return, the products should therefore be sent well packaged and in original packaging.

• On the refund amount, we reserve the right to deduct an amount corresponding to the decrease in value compared to the original value of the product when the product is used or damaged.

• The right of withdrawal does not apply to:

• Products that have been sealed (sealed) due to health or hygiene reasons and where the seal (sealing) has been broken by you.

• Specially made product, which has been tailor-made for you or has a clear personal touch to your wishes.

• Cosmetic products, hair extensions, or wigs are not returned due to health and hygiene reasons, unless we have sent the wrong product.

• We inspect all products before they are sent to you. Should the product still be damaged or incorrectly dispatched when it arrives, we undertake in accordance with current consumer protection legislation to rectify the defect free of charge.

• You must always contact us for an approval before returning a defective item.

• The complaint must be sent immediately after the defect has been discovered.

• How do you proceed with a complaint?

• Any errors and defects must always be reported to info@visonsbutik.com where you enter your name, address, e-mail address, order number and a description of the error.

• If we fail to rectify the defect or deliver a similar product, we will reimburse you for the defective product in accordance with applicable consumer protection legislation. We are responsible for return shipping for approved complaints.

• We reserve the right to refuse a complaint if it turns out that the product is not defective in accordance with current consumer protection legislation. In the case of complaints, we follow guidelines from the General Complaints Board, see arn.se.

• We take no responsibility for indirect damages that may occur due to the product.

• We do not accept responsibility for delays / errors due to circumstances beyond the company's control (Force Majeure). These circumstances can be, for example, labor dispute, fire, war, government decision, reduced or no delivery from supplier.

• Furthermore, no responsibility is taken for any changes to products / product properties that have been changed by the respective supplier and other factors beyond our control.

• We reserve the right to make printing errors on this website as well as the final sale of products. We do not guarantee that the images reflect the exact appearance of the products as a certain color difference may occur depending on the screen, photo quality and resolution. We always try our best to expose the products as accurately as possible.

• According to the Electronic Information Act, visitors to a website must, for privacy purposes, be informed that cookies are used. The information in the cookie can be used to follow a user's browsing. A cookie is a small text file that the website you visit requests to be saved on your computer to provide access to various functions. You can set your browser to automatically refuse cookies. More information can be found on the Swedish Post and Telecom Agency's website.

• We do not save your customer information for anything other than completing your order. As a customer, you can always request correction, extracts and that we delete your information from our register. read more about GDPR.
  

• We reserve the right to make changes to the terms at any time. Changes to the terms will be published online on the website. The changed terms are considered accepted in connection with orders or visits to the website.

• In the event that a dispute cannot be resolved in agreement with the company's customer service and the customer, you as a customer can turn to the General Complaints Board, see arn.se. For residents of an EU country other than Sweden, complaints can be submitted online via the EU Commission's platform for mediation in disputes, see http://ec.europa.eu/consumers/odr

• In the event of a dispute, we follow decisions from ARN or the corresponding dispute resolution body.